Política de privacidad
Legal Notice and Privacy Policy
1. Who is responsible for this website?
Matilda Kerr (matildakerr.com) is responsible for processing the personal data collected through this website.
Contact: info@matildakerr.com
By using this website, you accept the terms of this policy.
2. What data we process and why
| Type of data | Purpose | Legal basis |
|---|---|---|
| Identification and contact details (name, address, email, phone) | Processing your order and providing customer support | Performance of a contract |
| Purchase data | Handling payment and shipping | Performance of a contract |
| Email / phone (when you subscribe) | Sending you marketing communications | Your consent |
| Browsing data (cookies) | Security and fraud prevention | Legitimate interest |
You can withdraw your consent to marketing communications at any time, without affecting the lawfulness of any processing carried out before. Just email us at info@matildakerr.com or use the unsubscribe link included in every message.
3. Who receives your data
We only share the data that is strictly necessary with:
- The platform that hosts our online store.
- The payment providers that process your purchase.
- The carriers and our logistics partner responsible for delivering your order.
- Email marketing platforms, if you have agreed to receive communications.
We do not sell your data to third parties.
4. International data transfers
We work with suppliers and logistics centres located outside your country of residence, which are responsible for manufacturing and preparing the products we sell. For this reason, some of your data (only what is strictly necessary to process your order, such as your name, delivery address and contact details) may be processed outside your country. When this happens, we apply appropriate safeguards, such as standard contractual clauses, to ensure an adequate level of protection.
5. How long we keep your data
For as long as there is an active business relationship or until you request its deletion. Data related to your orders is also kept for the periods required by tax and accounting laws, even if you have unsubscribed from marketing communications.
6. Your rights and how to exercise them
You have the right to access, correct, delete, restrict and object to the processing of your data, as well as the right to data portability and the right not to be subject to automated decision-making. Email us at info@matildakerr.com and tell us what you need.
If you are not satisfied with how we handle your data, you can lodge a complaint with the data protection authority in your country of residence (in Australia: the Office of the Australian Information Commissioner, OAIC).
7. How we protect your information
We apply appropriate technical and organisational measures to protect your data against unauthorised access, loss or misuse. However, no method can guarantee absolute security.
8. External links
This website may contain links to third-party sites whose privacy policies we do not control. We recommend reviewing them before sharing your data there.
9. User responsibility and changes to this policy
You are responsible for the accuracy of the data you provide to us and for letting us know about any changes. We may update this policy when necessary and will inform you of any significant changes. If you have any questions, email us at info@matildakerr.com.