Términos del servicio

Terms of Service

This website is operated by Matilda Kerr ("we", "us"). By accessing or using this website, you fully accept these Terms of Service, together with the policies referenced here (Privacy, Shipping, and Returns and Refunds). If you do not agree, you may not use the website.

We may update these terms by publishing the changes on this page. Your continued use of the website after they are published constitutes your acceptance. Please review this page regularly.

1. Who may use this website
To use this website, you must be of legal age in your country of residence or, if you are a minor, have the consent of a responsible adult.

2. Prohibited uses
You may not use this website for: unlawful purposes; infringing your own or others' intellectual property rights; harassment, discrimination or defamation; spreading false information; collecting other users' data without their consent; transmitting viruses or malicious code; or circumventing the website's security measures. Any violation may result in immediate termination of the service.

3. General conditions of use
We reserve the right to refuse service to anyone at any time. Payment information is always transmitted encrypted; other content may be transmitted unencrypted over various networks. You may not reproduce, copy or commercially exploit any part of the website without our express permission.

4. Accuracy of information and changes
We may correct typographical errors, update information or even cancel orders if we detect inaccuracies (in prices, descriptions, delivery times, etc.), including after a purchase has been made. We do not guarantee that the information is always up to date; any decision you make based on it is at your own risk.

5. Prices, products and availability
Prices, descriptions and availability may change without prior notice. We may discontinue products or limit sales per person, region or quantity. We cannot guarantee that your screen will display the products' actual colours accurately.

6. Your order and billing information
We may refuse or limit orders, including those that appear to be placed for resale purposes. You must keep your purchase and payment details up to date so we can process your orders correctly. For more information on cancellations, please see our Return and Refund Policy.

7. Third-party tools and content
We may provide access to tools or links from external providers over which we have no control. You use them at your own risk; we accept no obligation in connection with third-party products, services or content.

8. Content you submit
If you send us comments, ideas or suggestions, we may use, modify or publish them without restriction and without compensation. You are responsible for ensuring that such content does not infringe any third-party rights and does not contain unlawful or harmful material.

9. Your privacy
The processing of your personal data is governed by our Privacy Policy.

10. Warranties and liability
The service is provided "as is" and "as available", with no guarantee of uninterrupted or error-free operation. We are not liable for damages arising from the use of the website, except where applicable law does not allow this limitation; in that case, our liability is limited to the minimum extent permitted by law.

11. Indemnification
You agree to indemnify and hold Matilda Kerr harmless from any third-party claims arising from your breach of these terms or of applicable law.

12. General legal provisions
If any clause of these terms is found to be invalid, the remaining provisions remain in effect. You may stop using the website at any time; we may block your access if you breach these terms, without prejudice to any amounts you still owe us. This document, together with the referenced policies, constitutes the entire agreement between both parties.

13. Governing law and jurisdiction
These terms are governed by the laws of Spain, without prejudice to the consumer protection rights granted to each customer by the laws of their country of residence.

14. SMS communications
By agreeing to receive marketing SMS messages, you consent to recurring notifications (orders, abandoned cart, offers, review requests) through the channels active at the time. Message frequency may vary, and consent is not a condition of purchase. You can unsubscribe by replying "STOP" or through the unsubscribe link in each message. Carrier charges may apply.

15. Contact
If you have any questions about these terms, email us at info@matildakerr.com.